Once triggers were tested and finalized, the alert was launched. Analysis of prescriber response to the alert for opioids in the outpatient setting found that among encounters with an alert, the prescriber typically acknowledged the alert and continued the prescription (84.9%). In 15.1% of cases, the prescriber cancelled the prescription. In 38.0% of these cancellations, the patient left the encounter without receiving an opiate (n=2,032).
We successfully built an EHR alert to address opioid prescribing by providing critical information at the point of care. The “silent” phase data were useful to appropriately tune the alert and obtain support for widespread implementation. Future healthcare initiatives can utilize the EHR to collect data prospectively to inform interventions to address a variety of public health problems. It is important to note that the goal of this project is to integrate the provision of information to support clinical decision-making into the workflow in order to increase patient safety and to decrease subjectivity or bias when assessing risk for prescription opioid misuse or abuse. There are legitimate medical uses for opioids; therefore, the desired outcome is not always a cancellation. We believe risk information is useful to the prescriber regardless of their response, and this platform lays the groundwork for healthcare organizations to meet the emerging requirements to assess existing prescriptions and/or risk factors prior to prescribing opioids.